New at Twin Wireless ยท Shreveport, Louisiana
AT&T Internet & Wireless โ
with a local team behind you.
Twin Wireless can now help you get started with eligible AT&T Home Internet, Business Internet and Fiber, and AT&T Wireless service โ and be the local point of contact you can actually walk in and talk to afterwards.
2328 Line Ave, Shreveport, LA 71104Open Monday to Saturday 9 AM โ 8 PM, Sunday 11 AM โ 5 PM. Get directions.
- Checking what AT&T can deliver at your address
- Talking through the eligible options before you commit
- New wireless lines, new accounts and number transfers
- Getting the equipment and the phone set up so it works
- First-line help locally when something needs sorting out
Start here
What do you need connected?
Pick the one that fits and the form below adjusts to it. Internet needs a service address because availability is decided address by address; wireless does not.
Home Internet
AT&T Home Internet or Fiber for a house or apartment. What is available depends on your exact address, so that is where we start.
Check my home address โBusinessBusiness Internet & Fiber
Connectivity for a shop, office, clinic or restaurant โ the kind the card reader, the cameras and the phones all depend on.
Check my business โResidentialPersonal Wireless
A new AT&T line, a new account, or moving the number you already have. We set the phone up with you before you leave.
Explore wireless options โBusinessBusiness Wireless
Lines for a team, on one account, with a local person to call when something needs sorting out.
Explore business wireless โResidential
AT&T Home Internet
Most households now run a lot more than a laptop: people working from home, someone on a video call while someone else is streaming, a console downloading an update, a doorbell and a thermostat quietly using the connection all day. When a connection is not keeping up with that, the symptom is usually everything being slightly broken at once.
If you are moving house, or you have simply had enough of your current provider, the first question is what AT&T can actually deliver to your address. Send it to us and we will find out and tell you straight.
- Working from home โ calls and uploads that hold up during the day.
- Streaming and gaming โ several devices at once, in the evening, together.
- Smart home devices โ cameras, doorbells, speakers, thermostats.
- Moving in โ getting connected before, or on, the day you arrive.
- Switching provider โ working out whether it is worth it, honestly.
Availability is decided by address
Whether AT&T Fiber or Home Internet reaches you is decided street by street, and sometimes building by building. A neighbour having Fiber does not mean you can get it, and we will not tell you otherwise to get you through the door.
So we check the real address. Then you get a real answer, and the choice is yours from there.
Business
AT&T Business Internet & Fiber
For most small businesses the connection stopped being an office convenience a while ago. It is what the card reader runs on. It is how the cameras upload, how the phones work, how the booking page takes appointments while you are with a customer. When it goes down, trading stops.
Twin Wireless is a small business on Line Avenue that depends on exactly the same things. Tell us what your business actually runs, and we will look at what AT&T can deliver at that address.
- Point of sale โ Card readers and registers that stop taking payment the moment the connection drops.
- Cloud applications โ Scheduling, inventory, accounting and anything else that lives in a browser.
- Security cameras โ Cameras that upload continuously and need upstream bandwidth, not just download.
- VoIP phones โ Phone systems running over the same connection as everything else.
- Video meetings โ Calls that hold up when several people are on them at once.
- Guest Wi-Fi โ A network for customers that does not slow down the business side.
- Online scheduling โ Booking tools customers use while you are serving someone else.
- Connected equipment โ Printers, kiosks, tablets, signage and the rest of the devices already on the network.
Free Business Connectivity Review
Send your business address and we will check what AT&T can deliver there, then talk it through with you โ what the options are, what they would mean for how you actually work, and whether changing anything is worth your while.
It is a practical look at available options. It is not a legal or financial audit of your current contract, and we will not pretend to be qualified to give you one.
Personal & business wireless
AT&T Wireless
A new line, a new account, or bringing the number you have had for fifteen years across without losing it. We can look at eligible AT&T Wireless options with you, for one phone or for a team, and we will set the handset up properly before you walk out with it.
- New accounts โ starting fresh with AT&T Wireless.
- New lines โ adding a phone to an account that already exists.
- Number transfers โ keeping your number when you move service.
- Business lines โ several phones for a team on one account.
- Device and account questions โ including whether an upgrade is something you are currently eligible for.
Whether any particular line, account change or upgrade is available to you is decided by AT&T, and it depends on your account and your credit โ not on us. We will not tell you that you qualify for something before AT&T has actually said so.
Already looking at prepaid?
Twin Wireless has activated prepaid service for years and still does โ Simple Mobile, AT&T Prepaid, Cricket Wireless and Verizon Prepaid, activated in store in about fifteen minutes with the phone in your hand.
That is a different product from the AT&T Wireless accounts on this page. If you are not sure which suits you, say so and we will work it out with you rather than pushing you at one.
Why go through Twin Wireless
AT&T connectivity. Twin Wireless local support.
AT&T provides the network and the service. What Twin Wireless adds is a local relationship: a storefront on Line Avenue you can walk into, a number that a person in Shreveport answers, and a team that has spent years with its hands inside phones, tablets, laptops and consoles.
That experience is the point. Getting connected is rarely just the line being switched on โ it is the router in the right place, the phone actually set up, the old number moved across, the thing that is not working being figured out. That is the part we are good at, and it is the part you would otherwise be doing on your own.
- A real storefront โ 2328 Line Ave, open seven days a week.
- Walk-in help โ bring the device, or the problem, in with you.
- Local phone and text โ (318) 670-3938 to call, (318) 723-9666 to text.
- Device experience โ thousands of repairs since 2021, on the same devices you are connecting.
- Setup assistance โ help getting the equipment and the handset working, in person at the counter.
- First point of contact โ start with us, and we will tell you honestly when something has to go to AT&T.
To be clear about what we are not: Twin Wireless does not run AT&T's network, its billing, its account security or its installation scheduling, and does not replace AT&T customer care. Some things can only be done by AT&T, and when that is the case we will tell you so and point you at the right place rather than keep you waiting.
What is actually different
Two ways to start AT&T service
| ย | Through Twin Wireless | Direct with AT&T |
|---|---|---|
| Where you get help | In person at 2328 Line Ave, or by phone and text to a local number. | Through AT&Tโs own sales and support channels, which may vary by issue. |
| Who you talk to | The same small team that repairs devices in the shop. | The AT&T representative or department assigned to your request. |
| Device help | Hands-on device setup and troubleshooting experience from years of repair work. | Device support according to AT&Tโs standard processes. |
| Getting started | We walk through the eligible options with you before anything is ordered. | Self-service online or through an AT&T representative. |
| Who provides the service | AT&T. Twin Wireless helps you get started and stays your local contact. | AT&T. |
Who you are dealing with
A Shreveport shop, not a call centre.
Twin Wireless has been fixing devices on Line Avenue since 2021. The people who would help you get connected are the same people behind that counter.
Tell us what you need
Check my options
Four fields is genuinely enough to get started. Everything else is optional and only there if it helps us give you a better answer first time.
Common questions
Questions people actually ask.
Is AT&T Fiber available at my address?
That depends entirely on the address, and sometimes on the specific building โ a neighbour having Fiber does not mean you can get it. Send your service address using the form on this page and Twin Wireless will check what AT&T can actually deliver there, or call (318) 670-3938 and we will look while you are on the phone.
Is this an instant availability check?
No. A person at Twin Wireless checks the address and gets back to you. Nothing appears on the screen, and nothing is ordered by sending the form.
Is Twin Wireless an AT&T store?
No. Twin Wireless is an independent local business at 2328 Line Ave in Shreveport. AT&T provides the network and the service under its own terms; Twin Wireless helps you choose among the eligible options, gets you set up, and is here locally afterwards if you need a hand.
How is this different from the AT&T Prepaid you already do?
They are two separate things. AT&T Prepaid is month-to-month prepaid mobile service that Twin Wireless activates in store โ that is on the prepaid wireless page. This page is about AT&T Home Internet, Business Internet and Fiber, and AT&T Wireless accounts. If you are not sure which one you want, call and we will work it out with you.
What does it cost?
AT&T sets the pricing, and what is available depends on your address and on what AT&T is offering at the time. Twin Wireless confirms the real figures with you before anything is set up, and nothing is committed until you have seen them.
Can you help my business compare what it already has?
Yes. Send your business address for a free Business Connectivity Review and we will look at what AT&T can deliver at that location and talk it through with you. It is a practical look at available options โ not a legal or financial audit of your current contract.
Do you serve Bossier City and outside Shreveport?
Twin Wireless serves customers in Shreveport, Bossier City and surrounding communities where eligible services are available. The shop itself is one storefront on Line Avenue in Shreveport โ there is no second location โ but the service address we check can be elsewhere.
Can I come into the store instead of filling in a form?
Yes, and plenty of people prefer to. Twin Wireless is at 2328 Line Ave, open Monday to Saturday 9 AM to 8 PM and Sunday 11 AM to 5 PM. Bring the address you want checked.
Start local. Stay connected.
Bring us the address.
We will bring you the answer.
Send it, call it in, or walk it through the door at 2328 Line Ave in Shreveport. Whichever is easiest for you.
Twin Wireless is a trade name of Twins Wireless Cell City Inc, an independent business at 2328 Line Ave, Shreveport, LA 71104. Twin Wireless is not AT&T and is not an AT&T corporate store. AT&T and the AT&T name are trademarks of AT&T Intellectual Property, used here only to describe the services Twin Wireless can help you get started with.
AT&T provides the network and the service under AT&T's own terms and pricing. Availability โ including whether AT&T Fiber reaches a given address โ is determined by AT&T and is specific to each address. Eligibility for service, for particular plans, for account changes and for upgrades is determined by AT&T, including any credit requirements. Prices, plans, promotions and terms are set by AT&T and can change.
Sending a request through this page does not create an AT&T account, place an order, reserve a price, or confirm that any service is available at your address. It starts a conversation with a person at Twin Wireless. Twin Wireless serves customers in Shreveport, Bossier City and surrounding communities where eligible services are available, and operates from one storefront on Line Avenue.